Our Company
Global Director & Founder of Barmetrix
Sean Finter has been described as one of the most creative minds in the hospitality industry and continues to be the driving force behind the small company with HUGE plans! Sean has an extensive 16 year background in the hospitality industry, having worked with some of the world’s most successful hospitality operations in North America, UK, Europe and Australia. Prior to founding Barmetrix, he has worked in most capacities in the industry including bartending, management, consultancy and owning his own bar/restaurant. Sean’s entrepreneurial agility and passion for the hospitality industry has since led him to establish a business system that not only increases profits for stakeholders, but also creates a range of new opportunities for management and job satisfaction for all staff in the organization. Sean is quoted saying – “For far too long this industry has been viewed as a risky investment, a dead end career for management, and a stepping stone to bigger and better things for front line staff”. Since 1999 Sean has worked with hundreds of businesses to dramatically change not only their bottom line but also their perspective, proving that this industry can be consistently profitable, rewarding and exciting to be a part of at all levels.
After gaining some valuable hands-on experience in North America and the UK, Sean began as a consultant working with distressed businesses in the late 1990’s in Sydney, Australia. He quickly gained a reputation for turning struggling businesses around at a remarkable pace by focusing primarily on back of house controls and staff training. He assembled and trained an elite team of specialists and the Finter Group was born. “Every business needs guidelines and processes. Ours were very clear and reasonable. We then channeled all of our energy to creating an outstanding customer experience. Once we had a strategic plan and the right people on board, success was inevitable"
"Our next challenge was creating an entire suite of tools that the industry was missing (and collectively suffering from as a result). It seemed ludicrous that such a high risk industry with an extraordinary staff and management churn rate was left to fumble along with such primitive and inadequate tools". Sean’s extensive research showed that the methods for inventory control and staff induction/training had not kept pace with the vast changes the industry had under gone in recent years. After testing every product on the market he came to the conclusion that he would need to create his own purpose built operating systems. The addition of an in-house software development team to work side by side with his team of consultants was the birth of Barmetrix and a new level of thinking in our industry.
Barmetrix firmly believes that you "can’t improve what you can’t measure". Their proactive approach to profit enhancement using industry first tools quickly attracted the attention of the top operators in the country. The same strategies that made struggling businesses flourish also took successful businesses to a whole new level of profitability and satisfaction.
By 2003 Sean had fully integrated back of house consulting with front of house training and coaching. Barmetrix began working with owners, management teams and front line staff on a regular frequency. This holistic approach was again an industry first. “Before we arrived in the market, planning, management education, staff training and effective consultancy was simply not affordable to the average hospitality outlet. We have changed that and brought a unique system to the market that allows our clients an edge that can make all the difference”, Sean says.
When asked his plans for the future, "I began this business with a global vision in mind. It has taken us the better part of a decade to build the platform and systems that we have now. We are now trading in several countries and have begun to sell franchises. I look forward to sharing the experiences and success I have had in my career with hundreds of Barmetrix franchisees. We are really just getting started!"