Online Learning
A wise caterer once said that the most important six weeks of a staff member's time was the two weeks before they started and the first four weeks of their employment. The pre-employment time showed how willing they were to learn theoretical information while the first four weeks created habits – good or bad.
This induction period and process is rarely done well in hospitality. Far too often the dreaded Buddy System is employed whereby a new staff member is assigned to a senior staff member and they follow, shadow and practice, often in a live environment with guests in plain site. If the staff member is lucky, a series of outdated manuals are thrust in their hands and perhaps tested in a high pressure test in a few weeks time and then discarded. If they are not lucky then no manuals are forthcoming and staff battle through a baptism of fire.
It is no surprise that companies with the most rigorous induction and training programs are the most successful and have the highest staff retention rates. But not all of us are so lucky to have world class training experts on staff, nor the time to be able to build dedicated personnel records for each staff member. To keep up with new products, new trends, new processes and the increasing amount of regulatory and health and safety legislation, takes a huge amount of time that most businesses do not have - but can't afford to be without.
Barmetrix Learning Management System (LMS) is the new benchmark in Hospitality Training. Gone are the days of paying a physical trainer to come to your venue a couple of times a year to train your staff , have little or no effect on staff performance or more importantly your bottom line.
Barmetrix LMS is an online system that provides your staff with access to some of the best minds in the hospitality industry.
Who is it For?Testimontial
"A breakthrough in training. Our staff and managers love it and best of all we are achieving outstanding results. This is training on a whole new level." -Sam Ricci – Greystone’s Bar & Grill |
Testimontial
"We use the Barmetrix Kiosk because it takes what you want to do, the staff training, the things you know you ought to do (but never get around to) - and puts it in a package that does it for you" -Tim Dowman, GM, Cheers Bar. |
Testimontial
"I've been walking around my venue half asleep, the sleeper has awoken – thanks to the day spent with Barmetrix at their Management Workshop. Just what I needed!" -David Rouse – Manager, 3 Weeds Hotel |