Cat Herding to Zoo Keeping
I can still remember my first week in restaurant management – flung from my comfortable bartender position into the world of management. The business card read, “Restaurant Supervisor” but the role felt more like “Cat Herder”!
Over the years as I rose in the management chain of command, the pace maintained but the issues flying at me became more exotic and fierce! General management often felt more like “Zoo Keeping”!
Looking back, the patches of BURNOUT that I drove through had more to do with the stress that I took home with me than it did the hours/workload. For many years I thought it was my job to take over problems rather than coach people through them (I still catch myself “rescuing” those around me instead of coaching).
Do yourself a favor and take 3 minutes to watch this video by clicking the image at right. It teaches two great lessons:
1. The Power of Purposeful Stories
2. How to Deal with Other People’s Monkeys!
Zoo keeper in rehab,
PS: Sean is touring Canada in June! Click the banner at far right to see when he will be in a city near you.